about us and who we are together

Who are we?

360Globalnet provides the world’s leading insurers with all the tools they need to digitally transform their interactions with all parties to a claim.

 

Our mission

Our mission is to enable our clients to deliver a customer experience comparable to that of the best online retailers, whilst simultaneously slashing their operational costs and boosting NPS.

 

Our strategy

Our strategy has been to engineer-out the issues caused by inflexible and out-dated legacy technology, using our fully digital no-code end-to-end online claims platform that revolutionises the insurance claims process.

 

Our technology

Our multi-award-winning no-code digital claims technology strips out the cost and delays from traditional IT systems and developments, handing the power, agility and flexibility back to the business practitioners by no longer requiring IT development teams to make changes to customer interfaces and claims processes.

 

Our results

This transformative approach is enabling our clients, some of the world’s largest insurers, to achieve NPS scores in the high 70s and above, whilst also collapsing costs through end-to-end automation and supply-chain orchestration, leaving them the ability to provide empathy and reassurance over the phone when required.

 

Our history

360Globalnet was founded in 2010 and is under the leadership of founder, Paul Stanley. In only a few years, we have turned a start-up into an international business which has become widely recognised as a benchmark in both insurance and technological innovation, with our multi-award-winning digital claims platform, 360SiteView.

What began as a vision to offer insurance businesses digital models that streamline data collection, storage and management, has today become an end-to-end process that delivers proven results.

Our services and solutions are now being used by major insurers across Europe, North America, Asia and Australia.

 

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about us and who we are together

Our Leadership Team

360Globalnet is led by a team of exceptional individuals, that share a singular vision: to revolutionize the insurance claims process and customer service experience with innovative technology.

PAUL STANLEY FCII
Chief Executive Officer, FCII

Paul, founder of 360Globalnet, is passionate about digitalizing insurance claims with a focus on the policyholder. He has founded five successful businesses, improving insurance through technology. Paul has worked for Direct Line and Royal Insurance, collaborating with McKinsey and BCG. He’s a dedicated Leicester City supporter.

TIM MURPHY
Chief Financial Officer

Tim has extensive experience across retail, manufacturing, and financial services. With expertise in strategy, change management, and stakeholder communication, he drives growth and value. Skilled in finance, M&A, ERP implementations, and risk management, Tim ensures strong financial oversight and strategic planning for the company’s success.

MARK MCGUIGAN
Chief Technology Officer

Mark has worked as an IT specialist since 1996, gaining extensive knowledge of processes, systems, and technology solutions. With over 10 years in the insurance industry, he has collaborated with brokers, Lloyd's Syndicates, and solution providers to create scalable solutions that benefit both clients and 360Globalnet.

James Harding
Chief Operations Officer

James brings 20 plus years' experience to 360Globalnet, spanning a range of disciplines; insurance and loss adjusting, to specialist outsourcing and ventures with Paul Stanley.

At Conversant Data, he helped the company undertake ground-breaking work in investigative psychology with Portsmouth University.

James is a 360Globalnet director and a keen Portsmouth supporter.

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GDPR-p-800

360Globalnet and GDPR

All of our technologies are built to a standard that can help support GDPR policy.

The ability to securely capture, store and erase personally identifiable information is key to meeting compliance obligations.