360Globalnet provides the world’s leading insurers with all the tools they need to digitally transform their interactions with all parties to a claim.
Our mission
Our mission is to enable our clients to deliver a customer experience comparable to that of the best online retailers, whilst simultaneously slashing their operational costs and boosting NPS.
Our strategy
Our strategy is to engineer-out the issues caused by inflexible and out-dated legacy technology. By using no-code software architecture, we've introduced a new era of bespoke claims management IT solutions - a low-cost and low-risk 'off the shelf' software model.
Our technology
Our multi-award-winning no-code digital claims technology strips out the cost and delays from traditional IT systems and developments, handing the power, agility and flexibility back to the business practitioners by no longer requiring IT development teams to make changes to customer interfaces and claims processes.
Our results
This transformative approach is enabling our clients, some of the world’s largest insurers, to achieve NPS scores in the high 70s and above, whilst also collapsing costs through end-to-end automation and supply-chain orchestration, leaving them the ability to provide empathy and reassurance over the phone when required.
Our history
360Globalnet was founded in 2010 and is under the leadership of founder, Paul Stanley. In only a few years, we have turned a start-up into an international business which has become widely recognised as a benchmark in both insurance and technological innovation, with our multi-award-winning digital claims platform, 360SiteView.
What began as a vision to offer insurance businesses digital models that streamline data collection, storage and management, has today become an end-to-end process that delivers proven results.
Our services and solutions are now being used by major insurers across Europe, North America, Asia and Australia.
360Globalnet is led by a team of exceptional individuals, that share a singular vision: to revolutionise the insurance claims process and customer service experience with innovative technology.
Paul, founder of 360Globalnet, is passionate about digitalizing insurance claims with a focus on the policyholder. He has founded five successful businesses, improving insurance through technology. Paul has worked for Direct Line and Royal Insurance, collaborating with McKinsey and BCG. He’s a dedicated Leicester City supporter.
Tim has extensive experience across retail, manufacturing, and financial services. With expertise in strategy, change management, and stakeholder communication, he drives growth and value. Skilled in finance, M&A, ERP implementations, and risk management, Tim ensures strong financial oversight and strategic planning for the company’s success.
James brings 20 plus years' experience to 360Globalnet, spanning a range of disciplines; insurance and loss adjusting, to specialist outsourcing and ventures with Paul Stanley.
At Conversant Data, he helped the company undertake ground-breaking work in investigative psychology with Portsmouth University.
James is a 360Globalnet director and a keen Portsmouth supporter.
Mark has worked as an IT specialist since 1996, gaining extensive knowledge of processes, systems, and technology solutions. With over 10 years in the insurance industry, he has collaborated with brokers, Lloyd's Syndicates, and solution providers to create scalable solutions that benefit both clients and 360Globalnet.
All of our technologies are built to a standard that can help support GDPR policy.
The ability to securely capture, store and erase personally identifiable information is key to meeting compliance obligations.
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